Privacy and Security

Commitment to protecting your privacy is important to Alpha Computer (Aust) Pty. Ltd.. Here is a quick overview on how we go about respecting your personal information.

Alpha Computer (Aust) Pty. Ltd. abides by all principles of the Privacy Amendment (Private Sector) Act 2000. Principles of this act include regulations on the following:

• How we collect information
• Use and disclosure of the information
• Data Quality and Security
• Openness
• Access and correction of information
• Identifiers, Anonymity, Transborder data flows and sensitive information

How do we use the information that we collect?

We collect private information for a number of reasons. Initially, we collect information that qualifies your legitimacy prior to us issuing you with an account. We may seek information from other sources to validify statements. We also use basic details such as your name, business name, email and physical address to streamline and complete your orders. We also use this information if we need to contact you for issues relating to purchases.

We also use such information to update and notify changes and revisions relating to the functionality of our online website that our customers might consider valuable.

If we choose to use your personal information for a secondary purpose, we will ask to do so. However, if we are unable to get your permission prior to sending information of a secondary purpose, we give you every opportunity to request not to receive future information of a similar nature.

Cookies

Our website uses cookies (small amounts of information stored on your hard drive) to personalise you account settings, however you still will be able to perform most functions of the website without cookies activated. Cookies that we use do not contain any personally identifying information.

Information Disclosure

All information that we store is not disclosed to any third party unless permission to do so is granted or other wise stated in this paragraph. The following third parties do have limited access to some information that is needed for us to deliver our service to you. They are web development companies employed to maintain our website, delivery details for our wholesalers, couriers and by law, Auditors and Regulators.

Your Right To See What Information We Hold

You have every right to see what information we keep about you, if the conditions abide by the Privacy Amendment Act (Private Sector) 2000. If you choose to view such information, contact us with a general enquiry that you can lodge from this Web Site.

Information Accuracy

We affirm that information that we hold about you is accurate and complete by giving you opportunity to view information and direct changes of such information. It is your responsibility to advise us of changes in information vital for us in getting the end service and product to you, such as your shipping address.

Data Quality and Security

We will not misuse or modify your information without your knowledge and we take precaution in protecting such information from unauthorized access, loss and disclosure. This is done by regular revision of our security and assuring that the companies associated with us delivering service and product to you also adheres to similar privacy standards.

In Summary

By using this website you consent use of such information to Alpha Computer (Aust) Pty. Ltd.. We regularly advise you to review both the Terms and Privacy Policy of this website.

We go to every reasonable effort in protecting your privacy. In any such case that you require extra information regarding our privacy policy or have any complaints regarding how we have handled your information that we hold about you please lodge a general enquiry on our ‘Contact Us’ page.

If your issue is still unresolved contact the privacy hotline: 1300 363 992.